Service & Support - Overview

When you choose the GSI Group Laser Systems Group, you’ll benefit from a great partnership with our responsive and committed customer support team. Only a phone call or e-mail away, our knowledgeable team is ready to address your parts, repair, emergency service, and troubleshooting assistance needs worldwide. We’ll help you resolve your problems and get back to normal production as quickly as possible.

We offer a range of warranty and maintenance plans, training classes, and spares kits that are designed to address the varying needs of our customers.

Services are available through our maintenance and warranty programs, and also on a billable as-you-need-it basis.

Contact your Customer Support Center for:

  • Telephonic troubleshooting and technical
    support
  • Parts ordering & expediting
  • Dispatching of local field service technicians

You may also request technical assistance through our Technical Support Request Form.

 

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